FAQ

We are committed to the happiness and safety of our customers and our team.

for the safety of our cleaners, we do not leave a cleaner alone with the opposite sex in a home. We are happy to arrange for two cleaners to be on site, so please let us know in advance!
we try to make our estimates as accurate as possible, but they are still only estimates. Please keep in mind that your clean may go over (or under!) your given estimate.
our cleaners may take small-area before and after pictures while cleaning for quality control
we have the right to refuse cleaning in a space that may have mold, rodent, or bug infestations.
for safety reasons, our team doesn’t climb higher than two steps. We are also not allowed to lift anything heavier than 25 pounds, so if there is any furniture you would like cleaned under, please move them prior to our cleaners’ arrival.
for health reasons, we do not clean up vomit or human/animal excrement.

Do you have any suggestions or concerns? We want to hear about it! We want your cleaning experience to be the absolute best.

Please direct any other inquiries to our email admin@workerbeecleaning.com or call 250 808 5008.